Frequently Asked Questions
Have a question? Find your answer below and save time! View all FAQs
Can I pay the membership fee monthly?
Do you offer a trial membership?
I missed the enrollment, and now the course is closed. What can I do?
Don't worry if you missed the course. We will re-run it shortly. One of the reasons we continually open and close courses is in order to control the classroom size.
Networking is a large part of our value proposition, so we want just the right number of people inside the courses. That is also why we display the "XX % percent booked" on our course icons.
Do I have to be online at an exact time to study?
No. You can set your own study schedule. There are no "live sessions" since we have members from all timezones around the world. We are a truly global community.
Thus, once you are enrolled, you can take all the time to complete a given course. Every "classroom" in each course will never close, so you’ll have permanent access to your classmates and your course material (as well as your own answers).
What is the difference between a Professional and a Student membership?
The Professional membership doesn't have requirements, and any person interested in becoming a member can purchase it. The Student membership is available for only full-time students at a school, college, or university.
As a student member, you'll receive the very same benefits as you would with a Professional membership - except for 2 things:You will appear as a "student" to the other members. If you want to use your membership to network and get a job, we suggest you go for the Professional membership. You can take a maximum of two courses at the same time. You can still take all courses you want during your membership period, with no extra charges – as long as you finish or drop them so that you don’t have more than two courses going on at the same time.
Can I take all of your courses at no extra costs?
Yes! Once you have paid for your membership, you can take as many courses as you would like with no additional cost. No hidden fees—just pure learning and networking.
We’re a community and not a money machine. And, yeah, we hate hidden fees just as much as you do!
Will I receive my Course Certificate?
You’ll get a digital industry-recognized course certificate at no extra cost every time you complete a course with a score of 70% or more.
Certificates never expire and can be saved as a .jpg file, so they’re easy to share. There’s no limit to how many certificates you can earn during your membership.
You can see an example of a Course Certificate at the bottom of the Course Catalogue.
There’s no specified time by which certificates must be awarded. Instead, they’re given to you as and when you’ve answered all quiz questions. This applies even if the questions are answered long after the official end date of the course.
Which Credit or Debit card can I use to pay my membership?
We accept Visa, MasterCard and American Express cards—both debit and credit cards. Depending on your country, you should be able to use your debit or credit card to pay through PayPal checkout (even without having a PayPal account).
My company wants to buy me a membership; should I choose a company membership?
If you want to take courses just for yourself, then you’ll need an individual/professional membership, not a company membership. Company memberships are only for groups of people within the same company.
Are your courses only offered online?
Yes, our course material is 100% online and self-paced. However, there are many ways in which the IxDF's UX design training can be applied on-ground too. For example, we offer group exercises inside each of our courses to learn from and with your peers.
Additionally, our discussion forums enable members to engage with a worldwide community of design professionals, fostering a deeper understanding of our content and addressing real-world business challenges. You'll also have the opportunity to participate in local meet-ups held in over 450 cities, and you're welcome to host one yourself!
Do you provide mostly beginner or more advanced courses?
You’ll find courses for all levels—whether you're an aspiring designer, an experienced designer, or a professional looking to implement design principles in your work.
Best-rated beginner design courses, a great place to start or a good refresher for seasoned designers:
Best-rated advanced design courses:
Who are the intended users for your courses?
Can I take more than one course at a time?
With a Professional membership, you can take as many courses as you’d like, at no extra cost. For example, if there are over 40 active courses, you can enroll in all of them at the same time and move from one to another freely.
With a Student membership, you can take a maximum of two courses at the same time. You can still take as many courses as you like—free of extra charges. You’d just have to finish (or drop them) so that you don’t have more than two ongoing courses at any one time.
Once you’re enrolled, you can take all the time you need to complete a given course.
How will I connect with other members?
Do IxDF Members get any special discounts?
Absolutely! Among many other perks of being part of our community, IxDF members also get to avail a whopping 90% discount on our monthly Master Classes hosted by UX experts. Aspiring designers use these wonderful resources to stay current in the UX industry. Check out our upcoming and on-demand masterclasses here: https://www.interaction-design.org/master-classes
Furthermore, we’ve partnered with the popular UI/UX design tools to give our Members exclusive discounts and you can learn more about it here: https://www.interaction-design.org/product-partners
I have deleted/cancelled my membership by mistake. What do I do?
Don't worry, we're always happy to help! If you deleted your IxDF membership by mistake and would like to reactivate your account, please send a quick email to hello@interaction-design.org and our Support Team will do their best to sort this out for you.
Do you have any discounts/offers/promotions for new members?
Many exciting things are coming at the IxDF and this is the perfect time to join our ever-growing UX community. We continuously expanding our course catalog and library of UX resources to support our learners. We also run special promotions/campaigns throughout the year, so keep an eye on our social media channels or send an email to our support team at hello@interaction-design.org to see if there are any special deals/discounts offered at the moment of your visit.