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CXDAY CL 2017 - S2 - ¿El Customer Experience es necesario para PYME?

Hosted by IxDF Santiago of Chile
Oct 10th, 2017
7:00pm - 8:00pm (UTC -03:00)
Online, Online meet-up, Santiago of Chile
5 IxDF Members (and some non-members) are attending
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Meetup Details

Compartiremos una sesión muy interesante con Claudio López, Director ejecutivo del Centro de Experiencias de la Universidad Adolfo Ibañez (CES UAI) y Luz de León (ES), Service Designer con más de 18 años de experiencia, Partner de la empresa Diga33 y creadora de la conferencia internacional ExperienceFighters. Junto a ellos discutiremos sobre el valor del CX en las pequeñas y medianas empresas, incluso en las microempresas.

+ info en: http://posmo.cl/cxday2017/index.html#programa

Meetup Conversation

Alexis Brantes Rodríguez
Hi all! Please use this discussion thread to discuss CXDAY CL 2017 - S2 - ¿El Customer Experience es necesario para PYME? held on Oct 10, 2017. Feel free to ask questions about the place, date and time, agenda of the meeting, or anything else.
catalina montecinos

Una Pyme tendrá éxito si su propuesta de valor es clara y diferenciadora de su competencia. Si conocen a sus clientes sabrán sus gain/pain points y podrán explotar ese espacio vacío que ninguna competencia está tomando y así hacerse un espacio en el mundillo del emprendimiento. No olvidemos que las Pymes son en su mayoría mercados de nicho que nacieron a raíz de necesidades y dolores que ningún negocio estaba respondiendo.


nelson valderrama

Hola, soy nuevo en IxDF y muy interesado en el tam para negocios y desarrollo social.

Veo que el último post acerca de este tema es antiguo, y creo que CX no se toma para nada en cuenta ni en grands ni en medianas, menos en pequeñas empresas en Chile. Creo que esta será una ventaja competitiva de larga duración para aquellas empresa que lo hagan, y ciertamente espero aplicarla a mi prox emprendemiento relacionado a la representación y venta de cosmética natural en Chile. Slds, Nelson

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Local Leaders of IxDF Santiago of Chile

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