Everyday CX

Hosted by IxDF Johannesburg
Aug 2nd, 2022
6:30pm - 7:30pm (UTC +02:00)
Online, https://us02web.zoom.us/j/86543345585?pwd=5BzBE7EP639mG5_3SGszkb-o4xXLjn.1, Johannesburg
9 IxDF Members (and some non-members) are attending
This is a free Local Group meet-up
Attendance is free.
You don’t have to be a member to attend.
What are Local Groups?
Local Groups will expand your career network—whether you are interested in learning new skills, finding job opportunities or looking for a new employee.
A Local Group is a group of people who, like you, are passionate about design. Local Groups organize meetings to get inspired, have fun and learn from one another.

Meet-Up Details

hand picking up a smiley face block

Everyday CX

© Interaction Design Foundation, CC BY-SA 3.0

  • Do you know why a customer experience is so important?

  • Why is perception such an important part of customer service?

  • How do you show customer experience?

  • How do you enhance it?

  • What do you need to as a CX Designer, what does the role entail?

These are just some of the questions you’ve asked, and we’ve listened.

Join us next month to demystify what CX is and the role of the CX designer. Customer experience is a buzzword and often used by businesses to allude to what makes them stand out in the market. Lets explore what customer experience really is and how it has become a daily part of our lives

Guest speaker: Katlego Hlongwane

Speaker Bio:
Fuelled by coffee and great digital experiences. Currently working as a CX designer for IQBusiness. And works independently as a Service Designer.

Meet-Up Conversation

Hi all! Please use this discussion thread to discuss Everyday CX held on Aug 2, 2022. Feel free to ask questions about the place, date and time, agenda of the meeting, or anything else.
Please log in or join us to post comments in the conversation.

Local Leaders of IxDF Johannesburg

Meet-up attendees

Members can show their interest to attend a meet-up by clicking “Attend this meet-up” button. In addition, since Local Groups events are open to all, non-members can also attend these meet-ups.

Members might be bringing their non-member friends to a Local Group meet-up (and you’re welcome to do the same), but their non-member friends will not be shown as “attending” because this feature is only available to members.

P.S.: Note that the number of attendees is not an indication of its value! Small meet-ups work perfectly, and can facilitate deeper, more fruitful conversations.

Delete Your Comment?

Your comment and all replies to it will be removed. You can’t undo this.

Delete Your Reply?

You can’t undo this.

Delete Meet-Up?

9 members have indicated that they’re attending the meet-up. This action cannot be undone.

New to UX Design? We're Giving You a Free eBook!

The Basics of User Experience Design

Download our free ebook “The Basics of User Experience Design” to learn about core concepts of UX design.

In 9 chapters, we’ll cover: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more!

A valid email address is required.
315,569 designers enjoy our newsletter—sure you don’t want to receive it?