How CX can drive inclusion and access

Hosted by IxDF Johannesburg
Oct 4th, 2022
6:30pm - 7:30pm (UTC +02:00)
Online, https://us02web.zoom.us/j/86543345585?pwd=5BzBE7EP639mG5b3SGszkbao4xXLjn.1, Johannesburg
8 IxDF Members (and some non-members) are attending
This is a free Local Group meet-up
Attendance is free.
You don’t have to be a member to attend.
What are Local Groups?
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A Local Group is a group of people who, like you, are passionate about design. Local Groups organize meetings to get inspired, have fun and learn from one another.

Meet-Up Details

4 October 2022 18:30 - Guest speaker Nthabeleng Mohapi

© Interaction Design Foundation, CC BY-SA 3.0

IxDF 1st Tuesdays Design Events

A deep dive into some of the needs that exist for clients living with disabilities and how service providers can exercise empathy

  • Introduction

  • Background on people living with disabilities in SA

  • The case for change : Dignity and Inclusion

  • What we've been doing?

  • Q&A

Guest speaker: Nthabeleng Mohapi (CX / Service Design / Journey Mapping / User Research / Storytelling)

Meet-Up Discussion

Hi all! Please use this discussion thread to discuss How CX can drive inclusion and access held on Oct 4, 2022. Feel free to ask questions about the place, date and time, agenda of the meeting, or anything else.
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Local Leaders of IxDF Johannesburg

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