NUX Leeds - Witnessing health: impactful user research in the NHS - Sold out
Meetup Details
This presentation will discuss approaches, challenges and barriers to conducting user research within health and how to overcome them. It will cover both clinician and patient user research and the value of being a ‘witness to experience’ and the impact that this can have.
About Rochelle
Rochelle Gold is a user researcher at NHS Digital. She has worked on a number of digital health services including NHS UK and the NHS e-referral service. Her work in the health space has focussed on a range of users from clinicians to patients. She previously led research for West Yorkshire Probation and is also experienced in research in social care and the private sector. Rochelle has also taught research methods at undergraduate level and has a background in occupational psychology.