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Remote usability testing

Hosted by IxDF Frankfurt
Apr 1st, 2020
1:00pm - 3:00pm (UTC +01:00)
Online, Online meet-up, Metropolis
5 IxDF Members (and some non-members) are attending
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Meetup Details

Hi IxDF Frankfurt,

let's meet online and discuss UX! In specific, I want us to learn and share experiences on usability testing remotely. So far, I just learned, it would be the last opportunity, to get a usability test run. Currently it´s my only opportunity. So lets take it as a chance to increase skills.

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In our video call, let's get to know each other and share related problems we’re facing and discuss how we can solve them. Save the date, grab your laptop (or phone!), and let’s see each other online!

Agenda:

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Looking forward to meeting you!

Cathrin

_______________________


Hi my name is Cathrin,

First a short intro about me:
I´m a UX Designer in a technology developing & producing company in the B2B (business to business) market. The company I work for, Agilent Technologies, is creating and distributing laboratory analytical equipment and has about 16.000 employees worldwide. In the near of Karlsruhe, we have a site with about 1.200 people working. And there is the one Design team based that is supporting the entire company and in which I work for 5 years now.

Now how I got to the topic:
So far, I have experience with doing usability testing for HW and SW separately and HW+SW combined testing. Usually I build the prototypes, prepare the testing and guide the test participants through the test personally.
But now I am facing a special situation. The only way I could continue with usability testing would be doing it remotely, which I learned in my UX education, would be the least preferred way. Because of this comment I never did it and now it´s the time to learn it.

Now we all can learn from each other.
Does someone of you have some experience with remote usability testing and would like to share some insights with us? What are the benefits of testing remotely, what are the hurdles? What should be avoided and what shall we consider, when testing remotely?

Thank you very much!
Cathrin

______________________

Let´s have a discussion in the chat below!


Meetup Conversation

Chi Sohns
Hi all! Please use this discussion thread to discuss Remote usability testing held on Apr 1, 2020. Feel free to ask questions about the place, date and time, agenda of the meeting, or anything else.
Mona Bien

Sad to see that it is already at 13:00. I think may people will have to work at this time.

Chi Sohns

Hi Mona, I´m sorry for that.

If you want, I can share my experience with you afterwards and you can open a second an improved session to another time.

Best regards

Cathrin

Niels D. Siebenborn

Good morning Cathrin,

will this meetup take place as planned?

Chi Sohns

Hi Nils,

thanks for you help, Yes, I decided to swap it to a chat discussion. I hope this will work out.

Best,
Cathrin

Rolf Schulz

Sorry, but where can I find the Link to the Video-Call?

Chi Sohns

Hi all together,

since this chat is the platform provided by IDF, we´ll have the discussions via this here :-D
I´ll bring my introduction in written form here and than we can continue here as well...

See you in a bit,
Cathrin

Chi Sohns

Hi my name is Cathrin,

First a short intro about me:
I´m a UX Designer in a technology developing & producing company in the B2B (business to business) market. The company I work for, Agilent Technologies, is creating and distributing laboratory analytical equipment and has about 16.000 employees worldwide. In the near of Karlsruhe, we have a site with about 1.200 people working. And there is the one Design team based that is supporting the entire company and in which I work for 5 years now.

Now how I got to the topic:
So far, I have experience with doing usability testing for HW and SW separately and HW+SW combined testing. Usually I build the prototypes, prepare the testing and guide the test participants through the test personally.
But now I am facing a special situation. The only way I could continue with usability testing would be doing it remotely, which I learned in my UX education, would be the least preferred way. Because of this comment I never did it and now it´s the time to learn it.

Now we all can learn from each other.
Does someone of you have some experience with remote usability testing and would like to share some insights with us? What are the benefits of testing remotely, what are the hurdles? What should be avoided and what shall we consider, when testing remotely?

Thank you very much!
Cathrin


Chi Sohns

Hello? Anybody here?


Chi Sohns

Hi folks,

ok, I must admit this didn´t work out at all. Which is a learning for me as well and I would still say it was worth it trying.

Best regards,

Cathrin

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