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Service Design & Research Ops for Public Design with Cheryl Wong at GovTech, Singapore

Hosted by IxDF Tokyo
Feb 15th, 2022
9:00pm - 10:00pm (UTC +09:00)
Online, https://us02web.zoom.us/j/4125145420, Tokyo
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Meet-Up Details

Cheryl Wong is currently a UX/Service Designer & ResearchOps at GovTech, Government Digital Services (GDS) Singapore. She has over 11 years of diverse design experiences working as a Team Lead at a veteran design studio that made it to Singapore’s design history books, startup, consultancy and digital experience agency spanning various sectors: Fintech, Banking, Hospitality, Social Impact etc. She is passionate about shaping organisational culture, using design to improve the lives of users & teams while meeting business goals.

Based in Singapore, she has worked on projects around the world: Australia, Bangladesh, East Africa (Serengeti), Hong Kong, India, Indonesia, Malaysia, Maldives, Principality of Liechtenstein, Seychelles, South Africa (Johannesburg), Timor-Leste and UK.

She has organised, facilitated, presented at several tech public events such as Elephants in the room: Shitstorms in UX, CuriousCore’s Leaning Into Change - Experience and Service Design; STACK2020 Conference. She has supported the global UX community as Design Mentor at GDS & ADPList and served as Industry Guest Reviewer at Singapore Polytechnic Grad Show and General Assembly. She is a contributor for a Gluework article and was featured in TEDx’s Storytime revamping reading environments in India and will be organising an upcoming Learning Circles: Operationalising ResearchOps at Scale. In recognition of her design & impact on society, she has been featured on Google’s Women TechMakers’ International Women’s Day, alongside numerous accolades.

Come down to hear us cover:

  • Service design at GovTech

  • Scaling user research for GoBusiness

  • Generic Stakeholder Management tips

  • Applying to be a UX Designer at GovTech

  • Bootcamp portfolios vs professional portfolios

Meet-Up Discussion

Daylon Soh
Hi all! Please use this discussion thread to discuss Service Design & Research Ops for Public Design with Cheryl Wong at GovTech, Singapore held on Feb 15, 2022. Feel free to ask questions about the place, date and time, agenda of the meeting, or anything else.
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