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Service Design & Research Ops for Public Design with Cheryl Wong at GovTech, Singapore

Hosted by IxDF Hong Kong
Feb 21st, 2022
8:00pm - 9:00pm (UTC +08:00)
Online, https://us02web.zoom.us/j/4125145420,, Hong Kong
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Meetup Details

Cheryl Wong is currently a UX/Service Designer & ResearchOps at GovTech, Government Digital Services (GDS) Singapore. She has over 11 years of diverse design experiences working as a Team Lead at a veteran design studio that made it to Singapore’s design history books, startup, consultancy and digital experience agency spanning various sectors: Fintech, Banking, Hospitality, Social Impact etc. She is passionate about shaping organisational culture, using design to improve the lives of users & teams while meeting business goals.

Based in Singapore, she has worked on projects around the world: Australia, Bangladesh, East Africa (Serengeti), Hong Kong, India, Indonesia, Malaysia, Maldives, Principality of Liechtenstein, Seychelles, South Africa (Johannesburg), Timor-Leste and UK.

She has organised, facilitated, presented at several tech public events such as Elephants in the room: Shitstorms in UX, CuriousCore’s Leaning Into Change - Experience and Service Design; STACK2020 Conference. She has supported the global UX community as Design Mentor at GDS & ADPList and served as Industry Guest Reviewer at Singapore Polytechnic Grad Show and General Assembly. She is a contributor for a Gluework article and was featured in TEDx’s Storytime revamping reading environments in India and will be organising an upcoming Learning Circles: Operationalising ResearchOps at Scale. In recognition of her design & impact on society, she has been featured on Google’s Women TechMakers’ International Women’s Day, alongside numerous accolades.

Come down to hear us cover:

  • Service design at GovTech

  • Scaling user research for GoBusiness

  • Generic Stakeholder Management tips

  • Applying to be a UX Designer at GovTech

  • Bootcamp portfolios vs professional portfolios

Meetup Conversation

Daylon Soh
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