Social UX: Help your customers fall in love with your product

Hosted by IxDF Utrecht
Sep 26th, 2018
6:00pm - 9:00pm (UTC +01:00)
Social Impact Factory Utrecht, 40 Vredenburg, Utrecht
This is a free Local Group meet-up
Attendance is free.
You don’t have to be a member to attend.
What are Local Groups?
Local Groups will expand your career network—whether you are interested in learning new skills, finding job opportunities or looking for a new employee.
A Local Group is a group of people who, like you, are passionate about design. Local Groups organize meetings to get inspired, have fun and learn from one another.

Meet-Up Details

Social UX: How to help your customers fall in love with your product & selling half a glass of water.

Wednesday night we gather together to see how knowledge from UX design, psychology, marketing and empathy can help us in understanding & building meaningful relationships with our users and clients. Two visionaries from the field will enrich us with practical experiences and tips you can safely try out at home.

Speakers:

Why do people fall in love with a product? And how can we build love-worthy products? Join Brian, Actor & Human Experience Designer, as he walks us through how empathy & storytelling help us build products that empower people to do things they couldn’t do before.

After that, Mark, Art Director and Strategist at Motivo, will take us on a journey through the universe using Matter, Motion and Meaning, coupled with examples of good and bad usage (or no usage at all) of data and infrastructure, customer/donor journeys and his experience on what works in the online landscape.

Agenda?

18.00. Doors open, grab a coffee or tea

18.15 - 18.45. Kick-off & intro

18.45 - 19.30.

Brian Pagán, Actor & Human Experience Designer: Storytelling for Sustainable Behavior Change

19.30 - 20.30. Mark Eikema Art Director at Motivo: Selling half a glass of water and how the fundamental elements of the Universe can help us.

20.30 - 21.00.

Take the ‘Stage’: share your experiences

After 21.00 --> Drinks @ De Utrechter.

(Book your tickets, €5 for coffee and tea via Eventbrite: https://social-ux-help-your-customers-fall-in-love... )

What do you get from this meetup?

  • Informal, open discussions with a broad audience
  • Practical tips to use for your own website, product or campaign
  • Potential partnerships between UX students, digital natives and entrepreneurs

What is Social UX?

Local but international & informal meetup in cooperation with Interaction Design Foundation (IDF) & Social Impact Factory. Putting people first. Human-centered ideas. Design Thinking.

Not restricted to any title, profession or religion. An experimental LAB we enter together to create better, more meaningful relationships with people (clients, users, stakeholders).

The Red Thread: by understanding and connecting with people’s needs and not losing them during the design & decision making process when it comes to websites, products and experiences you will:

  1. Be able to create more successful, meaningful products and experiences
  2. Loose less time working backwards (after a launch, fixing the mistakes)
  3. Avoid frustration of unsuccessful product launches
  4. Avoid waste (of money and time)

Extra info:

Hungry? Dinner (Social-meal) available at De Utrechter between 17.00 - 18.00pm.

  • Soup €6,50
  • Soup, salad & bread €9,50

Book via Zita.

Interested in hosting a session or presenting a case? Email: info@zitadusa.com

Meet-Up Conversation

Hi all! Please use this discussion thread to discuss Social UX: Help your customers fall in love with your product held on Sep 26, 2018. Feel free to ask questions about the place, date and time, agenda of the meeting, or anything else.

Hi all! Happy to announce the next meet up in Utrecht :

Social UX: How to help your customers fall in love with your product & selling half a glass of water.

There is a small contribution of €5 per person for coffee, tea and water. Please book your spot on Eventbrite: https://social-ux-help-your-customers-fall-in-love.eventbrite.com/?aff=IDF .

Hope to see you all there!

Hi Zita,

I plan to be there! Thanks for organising this.

And I've put a message on the Nijmegen and Deventer discussion boards. It's very quiet there and some members would really like to meet others.

I live in Arnhem. So if others will be traveling from or through that area maybe we could travel together by train or car.

Thats really great Joke! Please do spread the word. Lets bring the community alive together :-)

Attending too :)

Happy to hear! :-)

P.S. don't forget to sign up on Eventbrite: https://social-ux-help-your-customers-fall-in-love.eventbrite.com/

Hi Zita,
I would love to join this meeting. Have a little struggle with my agenda but I hope I can work that out :)

Martine


Hey Martine, Great to hear. Hope your agenda can make it work :-) See you, Zita

Sadly enough I couldn't make it :( Was really looking forward to it. Hope you had a great meeting and love to see you next time!

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