The Customer Experience Imperative

Hosted by IxDF Mumbai
Mar 22nd, 2017
3:00pm - 5:00pm (UTC +00:00)
Online
This is a free Local Group meetup
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Meetup Details

The Customer Experience Imperative

  1. Wed, Mar 22, 2017 3:00 PM - 5:00 PM IST

https://attendee.gotowebinar.com/register/51012032...

A great customer experience creates differentiation, drives repeat purchases and revenue growth. In today’s digital economy, every moment is an opportunity to leave a positive and lasting impact on the customer.

Due to the proliferation of engagement channels and devices, businesses are struggling to create a consistent experience leaving customers disappointed and, even more worrisome, willing to abandon the relationship altogether.

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Local Leaders of IxDF Mumbai

Nadeem Khan
Nadeem Khan
Principal Designer
Mumbai Maharashtra India
With 15+ years of UX consulting experience and a background in graphics, eLearning, and web design, I create engaging experiences aligned with user needs. I've worked with UN agencies, Alexion, Mondelez, and more. I lead IxDF Mumbai and Design coach.

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