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Journal of Benchmarking for Quality & Technology Management

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Articles

Guimaraes, Tor, Langley, Kathryn (1994): Developing Innovation Benchmarks: An Empirical Study. In Journal of Benchmarking for Quality & Technology Management, 1 (3) pp. 3-20.

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New to UX Design? We're Giving You a Free eBook!

The Basics of User Experience Design

Download our free ebook “The Basics of User Experience Design” to learn about core concepts of UX design.

In 9 chapters, we’ll cover: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more!

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