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Journal of Services Marketing

Publisher
MCB UP Ltd
Website
Periodicity

Articles

McColl-Kennedy, Janet R., Fetter, Richard E. (2001): An Empirical Examination of the Involvement to External Search Relationship in Services Ma. In Journal of Services Marketing, 15 (2) pp. 82 - 98. https://www.emeraldinsight.com/10.1108/08876040110381337

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New to UX Design? We're Giving You a Free eBook!

The Basics of User Experience Design

Download our free ebook “The Basics of User Experience Design” to learn about core concepts of UX design.

In 9 chapters, we’ll cover: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more!

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