Hej!
IxDF Malmö is the first officially established Interaction Design
Foundation local group in Sweden. It was founded by Hamed Yahyaei and
his friends in 2014 focusing on UX. All the people in Malmö, Öresund, or
Skåne who are interested in Interaction Design or just have a passion for
good design are more than welcome to join the group.
The benefits of IxDF membership: https://www.interaction-design.org/learn-ux-design?r=nashmil-mobasseri
Ps. We are pretty active on LinkedIn.
I look forward to meeting you
/Nashmil
Hej!
IxDF Malmö is the first officially established Interaction Design
Foundation local group in Sweden. It was founded by Hamed Yahyaei and
his friends in 2014 focusing on UX. All the people in Malmö, Öresund, or
Skåne who are interested in Interaction Design or just have a passion for
good design are more than welcome to join the group.
The benefits of IxDF membership: https://www.interaction-design.org/learn-ux-design?r=nashmil-mobasseri
Ps. We are pretty active on LinkedIn.
I look forward to meeting you
/Nashmil
While human-centered principles focus on customer-facing products, they often neglect creators. To enhance employee experience, we must adopt a holistic view of their end-to-end processes. An employee journey map is the perfect tool as it illustrates workflows, interactions, pain points, and needs beyond tools and features. Put yourself in the shoes of your colleagues to improve their job experience, which will lead to better products, happier customers, and help bring in and keep talent!
Who this session is for:
Join me in this inspiring skill-sharing session, not only designed for UX/CX Researchers and UX/UI Designers, we also welcome 1) leaders and managers of design/product/development/customer service/sales teams, 2) HR professionals who recruit, manage, and ensure career development, and 3) Process Designers, Business Analysts, and others involved in organisational management.
No prior knowledge of journey mapping is required — just bring curiosity to broaden your perspective and discover how this people-centered approach can help solve your challenges.
Key takeaways
1) Journey Mapping Basics: Understand the structure and elements of any user/customer/employee journey map, what questions it can answer, and what it cannot.
2) Benefits of a Journey Map: Discover the versatile values of journey mapping not only for the featured persona but also for those who create it, and the whole company.
3) Case Studies: Understand the use cases and context as I share examples from real-life journey mapping projects I’ve been involved in, the pitfalls, and my learnings.
4) Best Practices: Learn from my proven approach to stakeholder engagement, how to collect and analyze data, which tools to use to create and update your journey maps, and how to ensure that your findings are followed up and implemented.
5) Discussion & Q&A: Feedback is welcome! Share your journey mapping experience with the community and get answers to questions you may not have thought of before
Resources
To bring your own journey map to life, I will share my journey mapping template (PDF) as a framework to get started with.
📅 Date: Apr 10 🕐 Time: 08.30-09.30 CET 💶 Cost: Free 🔈Susanne Kreuz (UX design strategist and user researcher) 📍Carlsgatan 12 A, Malmö - Softhouse 🎫 Register Now: https://tinyurl.com/bdzh9u4m ❗️Remember to register and come have some 🥪☕️
>>> Interaction Design Foundation (IxDF) Non-member attendees are also welcome <<<
𝗔𝗯𝗼𝘂𝘁 𝗦𝘂𝘀𝗮𝗻𝗻𝗲 𝗞𝗿𝗲𝘂𝘇 Susanne Kreuz is a seasoned user researcher and UX design strategist. For the past 20 years, she has mainly worked as a freelance consultant with product teams on complex software projects, focusing on human-centered design since 2015.
Susanne loves to improve the employee experience (EX) by discovering touchpoints, tools, emotions, needs and ideas. Her visual journey posters help organisations see their team’s challenges, redesign workflows and increase emotional satisfaction. Recently, she has collaborated with Data Engineers, DevOps experts, and Customer Service teams at SAP, HelloFresh, and Union Investment.
This event is a collaboration between Interaction Design Foundation- Malmö and Softhouse.
The Virtuous Circle: Digital Accessibility and Sustainability
Created by ChatGPT
📌𝘁𝗲𝗰𝗵.𝗳𝗮𝘀𝘁: The Virtuous Circle: Digital Accessibility and Sustainability (𝗖𝗼-𝗵𝗼𝘀𝘁 𝗦𝗼𝗳𝘁𝗵𝗼𝘂𝘀𝗲) What if designing for inclusion also meant designing for a more sustainable future? In this session, we’ll explore how digital accessibility and sustainability go hand in hand—reducing barriers while minimizing environmental impact. From energy-efficient web design to the power of inclusive tech, discover practical strategies that make digital spaces better for everyone while supporting a greener planet.
Join us to rethink the future of design—where accessibility and sustainability unite for a smarter, more responsible digital world.
📅 Date: May 8 🕐 Time: 08.30-09.30 CET 💶 Cost: Free 🔈Nashmil Mobasseri (Product Designer | Accessibility Advocate | Mentor | European Continent Manager @ Interaction Design Foundation (IxDF)) 📍Carlsgatan 12 A, Malmö - Softhouse 🎫 Register Now: https://softhouse.confetti.events/techfast-the-virtuous-circle/ ❗️Remember to register and come have some 🥪☕️
>>> Interaction Design Foundation (IxDF) Non-member attendees are also welcome <<<
About Nashmil Mobasseri Nashmil is a passionate user experience designer, who is deeply intrigued by the impact of design on users’ lives. This curiosity drives her to thoroughly examine both the positive and negative aspects of the experiences she creates, ensuring they resonate deeply with users.
Talk to her about #UIUXDesign, #Accessibility, #BehavioralDesign, #DataVisualization, and #SpeculativeDesign.
