Author: Alec Miloslavski
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Publications
Anisimov, Nikolay, Kishinski, Konstantin, Miloslavski, Alec (1999): Formal Model, Language and Tool for Design Agent\'s Scenarios in Call Center Systems. In: Proceedingd of the 32nd Hawaii International Conference on System Sciences (HICSS-99) January 4-8, 1999, Maui, Hawaii, USA. pp. 1-9. https://csdl2.computer.org/comp/proceedings/hicss/1999/0001/08/00018017.PDF
Anisimov, Nikolay, Kishinski, Konstantin, Miloslavski, Alec (1999): Formal Model, Language and Tools for Design Agent\'s Scenarios in Call Center Systems. In: HICSS 1999 , 1999, . https://csdl.computer.org/comp/proceedings/hicss/1999/0001/08/00018017abs.htm