Author: Alexander Schellong
Publications
Co-authors
Productive Colleagues
Publications
Schellong, Alexander, Langenberg, Thomas (2007): Managing Citizen Relationships in Disasters: Hurricane Wilma, 311 and Miami-Dade County. In: HICSS 2007 - 40th Hawaii International International Conference on Systems Science 3-6 January, 2007, Waikoloa, Big Island, HI, USA. pp. 96. https://doi.ieeecomputersociety.org/10.1109/HICSS.2007.331
Schellong, Alexander (2005): CRM in the public sector: towards a conceptual research framework. In: Delcambre, Lois M. L., Giuliano, Genevieve (eds.) DG.O 2005 - Proceedings of the 2005 National Conference on Digital Government Research May 15-18, 2005, Atlanta, Georgia, USA. pp. 326-332. https://doi.acm.org/10.1145/1065226.1065342
Schellong, Alexander (2006): Citizen Relationship Management: understanding, challenges and impact. In: Fortes, José A. B., MacIntosh, Ann (eds.) DG.O 2006 - Proceedings of the 7th Annual International Conference on Digital Government Research May 21-24, 2006, San Diego, California, USA. pp. 490. https://doi.acm.org/10.1145/1146598.1146762
Schellong, Alexander, Langenberg, Thomas (2006): Effective citizen relationship management: Hurricane Wilma and Miami-Dade County 311. In: Fortes, José A. B., MacIntosh, Ann (eds.) DG.O 2006 - Proceedings of the 7th Annual International Conference on Digital Government Research May 21-24, 2006, San Diego, California, USA. pp. 452-453. https://doi.acm.org/10.1145/1146598.1146745
Schellong, Alexander, Mans, Dieter (2004): Citizens Preferences Towards One-Stop Government. In: DG.O 2004 , 2004, . https://dgrc.org/dgo2004/disc/posters/tuesposters/p_schellong.pdf