Author: Andy Su
Publications
Publication period start: 2009
Number of co-authors: 1
Co-authors
Number of
publications with favourite co-authors
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Publications
Su, Andy, Kortum, Phil (2009): Ethnographic Study of On-Hold Caller Multitasking Behavior. In: Proceedings of the Human Factors and Ergonomics Society 53rd Annual Meeting , 2009, . pp. 1461-1465. https://www.ingentaconnect.com/content/hfes/hfproc/2009/00000053/00000018/art00062