Author: Beverley Sparks

Publications

Publication period start: 2001
Number of co-authors: 2

Co-authors

Number of publications with favourite co-authors
Ken Butcher
1
Frances O'Callaghan
1

Productive Colleagues

Most productive colleagues in number of publications
Ken Butcher
1
Frances O'Callaghan
1

Publications

Butcher, Ken, Sparks, Beverley, O'Callaghan, Frances (2001): Evaluative and relational influences on service loyalty. In International Journal of Service Industry Management, 12 (4) pp. 310-327. https://www.emeraldinsight.com/journals.htm?articleid=851723

New to UX Design? We're Giving You a Free eBook!

The Basics of User Experience Design

Download our free ebook “The Basics of User Experience Design” to learn about core concepts of UX design.

In 9 chapters, we’ll cover: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more!

A valid email address is required.
316,568 designers enjoy our newsletter—sure you don’t want to receive it?

New to UX Design? We're Giving You a Free eBook!

The Basics of User Experience Design

Download our free ebook “The Basics of User Experience Design” to learn about core concepts of UX design.

In 9 chapters, we’ll cover: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more!

A valid email address is required.
316,568 designers enjoy our newsletter—sure you don’t want to receive it?