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Author: Connie Brown

Publications

Publication period start: 1991

Publications

Brown, Connie (1991): Case Study of Phone Survey for Customer Satisfaction. In: ACM Ninth International Conference on Systems Documentation , 1991, . pp. 159-167. https://www.acm.org/pubs/articles/proceedings/doc/122778/p159-brown/p159-brown.pdf

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New to UX Design? We're Giving You a Free eBook!

The Basics of User Experience Design

Download our free ebook “The Basics of User Experience Design” to learn about core concepts of UX design.

In 9 chapters, we’ll cover: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more!

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316,537 designers enjoy our newsletter—sure you don’t want to receive it?