Author: Dan McCarthy
Publications
Publication period start: 2002
Number of co-authors: 6
Co-authors
Number of
publications with favourite co-authors
Productive Colleagues
Most productive
colleagues in number of publications
Publications
Suhm, Bernhard, Bers, Josh, McCarthy, Dan, Freeman, Barbara, Getty, David, Godfrey, Katherine, Peterson, Pat (2002): A comparative study of speech in the call center: natural language call routing vs. touch-. In: Terveen, Loren (eds.) Proceedings of the ACM CHI 2002 Conference on Human Factors in Computing Systems Conference April 20-25, 2002, Minneapolis, Minnesota. pp. 283-290.