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Author: J. F. Hampe

Publications

Publication period start: 1999

Publications

Hampe, J. F. (1999): Call center: technical and organizational challenges. In: , 1999, . pp. 1316-1320.

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New to UX Design? We're Giving You a Free eBook!

The Basics of User Experience Design

Download our free ebook “The Basics of User Experience Design” to learn about core concepts of UX design.

In 9 chapters, we’ll cover: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more!

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316,668 designers enjoy our newsletter—sure you don’t want to receive it?