Author: James J. Jiang
Publications
Co-authors
Productive Colleagues
Publications
Jiang, James J., Klein, Gary, Tesch, Debbie B., Chen, Hong-Gee (2003): Closing the user and provider service quality gap. In Communications of the ACM, 46 (2) pp. 72-76. https://dl.acm.org/doi/10.1145/606272.606276
Klein, Gary, Jiang, James J., Tesch, Debbie B. (2002): Wanted: project teams with a blend of is professional orientations. In Communications of the ACM, 45 (6) pp. 81-87. https://dl.acm.org/doi/10.1145/508448.508452
Klein, Gary, Jiang, James J., Sobol, Marion G. (2001): A new view of IS personnel performance evaluation. In Communications of the ACM, 44 (6) pp. 95-102. https://dl.acm.org/doi/10.1145/376134.376179