Publications
Co-authors
Productive Colleagues
Publications
Whitworth, Brian, Fjermestad, Jerry, Mahinda, Edward (2006): The web of system performance. In Communications of the ACM, 49 (5) pp. 92-99. https://dl.acm.org/doi/10.1145/1125947
Turoff, Murray, Hiltz, Starr Roxanne, Bieber, Michael, Fjermestad, Jerry, Rana, Ajaz (1999): Collaborative Discourse Structures in Computer Mediated Group Communications. In J. Computer-Mediated Communication, 4 (4) pp. . https://jcmc.indiana.edu/vol4/issue4/turoff.html
Fjermestad, Jerry (1998): An Integrated Framework for Group Support Systems. In Journal of Organizational Computing and Electronic Commerce, 8 (2) pp. 83-107. https://www.leaonline.com/doi/abs/10.1207/s15327744joce0802_1
Cho, Yooncheong, Im, Il, Hiltz, Starr Roxanne, Fjermestad, Jerry (2002): An Analysis of Online Customer Complaints: Implications for Web Complaint Management. In: HICSS 2002 , 2002, . pp. 176. https://csdl.computer.org/comp/proceedings/hicss/2002/1435/07/14350176babs.htm
Czech, Bob, Fjermestad, Jerry, Jonsson, Patrik (1995): Object oriented organizational modeling. In: HICSS 1995 , 1995, . pp. 353-362. https://csdl.computer.org/comp/proceedings/hicss/1995/6945/00/69450353abs.htm
Egan, Richard W., Fjermestad, Jerry (2005): Change and Resistance Help for the Practitioner of Change. In: HICSS 2005 - 38th Hawaii International Conference on System Sciences 3-6 January, 2005, Big Island, HI, USA. https://doi.ieeecomputersociety.org/10.1109/HICSS.2005.138
Fjermestad, Jerry, Czech, Robert M., Hiltz, Starr Roxanne, Turoff, Murray, Ford, Cameron, Ocker, Rosalie J., Ferront, Frederick, Worrell, Malcolm, Johnson, Kenneth (1995): Group strategic decision making: asynchronous GSS using structured conflict and consensus . In: HICSS 1995 , 1995, . pp. 222-231. https://csdl.computer.org/comp/proceedings/hicss/1995/6945/00/69450222abs.htm
Fjermestad, Jerry, Hiltz, Starr Roxanne (2000): Case and Field Studies of Group Support Systems: An Empirical Assessment. In: HICSS 2000 , 2000, . https://csdl.computer.org/comp/proceedings/hicss/2000/0493/01/04931035abs.htm
Fjermestad, Jerry, Hiltz, Starr Roxanne (1997): Experimental Studies of Group Decision Support Systems: An Assessment of Variables Studied. In: HICSS 1997 , 1997, . pp. 45-65. https://csdl.computer.org/comp/proceedings/hicss/1997/7734/02/7734020045abs.htm
Fjermestad, Jerry, Hiltz, Starr Roxanne (1998): An Analysis of the Effects of Mode of Communication on Group Decision Making. In: HICSS 1998 , 1998, . pp. 17-26. https://csdl.computer.org/comp/proceedings/hicss/1998/8233/01/82330017abs.htm
Fjermestad, Jerry, Hiltz, Starr Roxanne (1999): Asynchronous Learning Networks - Introduction. In: HICSS 1999 , 1999, . https://csdl.computer.org/comp/proceedings/hicss/1999/0001/01/00011012abs.htm
Fjermestad, Jerry, Hiltz, Starr Roxanne (1999): An Assessment of Group Support Systems Research: Results. In: HICSS 1999 , 1999, . https://csdl.computer.org/comp/proceedings/hicss/1999/0001/01/00011021abs.htm
Fjermestad, Jerry, Jr., Nicholas C. Romano (2003): An Integrative Implementation Framework for Electronic Customer Relationship Management: R. In: HICSS 2003 , 2003, . pp. 183. https://csdl.computer.org/comp/proceedings/hicss/2003/1874/07/187470183aabs.htm
Fjermestad, Jerry, Jr., Nicholas C. Romano (2005): E-Commerce Customer Relationship Management HICSS-38. In: HICSS 2005 - 38th Hawaii International Conference on System Sciences 3-6 January, 2005, Big Island, HI, USA. https://doi.ieeecomputersociety.org/10.1109/HICSS.2005.214
Fjermestad, Jerry, Turoff, Murray (2000): Collaboration Technology - Theory and Methodology - Introduction. In: HICSS 2000 , 2000, . https://csdl.computer.org/comp/proceedings/hicss/2000/0493/01/04931009abs.htm
Hiltz, Starr Roxanne, Fjermestad, Jerry (2001): Introduction to the Asynchronous Learning Networks Mini-Track. In: HICSS 2001 , 2001, . https://csdl.computer.org/comp/proceedings/hicss/2001/0981/01/09811002abs.htm
Hiltz, Starr Roxanne, Fjermestad, Jerry (2002): Minitrack Introduction. In: HICSS 2002 , 2002, . pp. 2. https://csdl.computer.org/comp/proceedings/hicss/2002/1435/01/14350002abs.htm
Hiltz, Starr Roxanne, Fjermestad, Jerry (1998): Asynchronous Learning Networks. In: HICSS 1998 , 1998, . pp. 320. https://csdl.computer.org/comp/proceedings/hicss/1998/8233/01/82330320abs.htm
Ocker, Rosalie J., Fjermestad, Jerry (2000): High Versus Low Performing Virtual Design Teams: A Preliminary Analysis of Communication. In: HICSS 2000 , 2000, . https://csdl.computer.org/comp/proceedings/hicss/2000/0493/01/04931019abs.htm
Ocker, Rosalie J., Fjermestad, Jerry (1998): Web-Based Computer-Mediated Communication: An Experimental Investigation Comparing Three C. In: HICSS 1998 , 1998, . pp. 88-97. https://csdl.computer.org/comp/proceedings/hicss/1998/8233/01/82330088abs.htm
Ocker, Rosalie J., Fjermestad, Jerry, Hiltz, Starr Roxanne, Turoff, Murray (1997): An Exploratory Comparison of Four Modes of Communication for Determining Requirements: Res. In: HICSS 1997 , 1997, . pp. 568-577. https://csdl.computer.org/comp/proceedings/hicss/1997/7734/02/7734020568abs.htm
Ocker, Rosalie J., Hiltz, Starr Roxanne, Turoff, Murray, Fjermestad, Jerry (1995): Computer support for distributed asynchronous software design teams: experimental results . In: HICSS 1995 , 1995, . pp. 4-13. https://csdl.computer.org/comp/proceedings/hicss/1995/6945/00/69450004abs.htm
Jr., Nicholas C. Romano, Fjermestad, Jerry (2002): Minitrack Introduction. In: HICSS 2002 , 2002, . pp. 173. https://csdl.computer.org/comp/proceedings/hicss/2002/1435/07/14350173abs.htm
Jr., Nicholas C. Romano, Fjermestad, Jerry (2004): E-Commerce Customer Relationship Management: Minitrack Introduction. In: HICSS 2004 , 2004, . https://csdl.computer.org/comp/proceedings/hicss/2004/2056/07/205670171abs.htm
Schierholz, Ragnar, Kolbe, Lutz, Jr., Nicholas C. Romano, Fjermestad, Jerry (2006): Minitrack Introduction. In: HICSS 2006 - 39th Hawaii International International Conference on Systems Science 4-7 January, 2006, Kauai, HI, USA. https://doi.ieeecomputersociety.org/10.1109/HICSS.2006.343
Turoff, Murray, Hiltz, Starr Roxanne, Bieber, Michael, Rana, Ajaz, Fjermestad, Jerry (1999): Collaborative Discourse Structures in Computer Mediated Group Communications. In: HICSS 1999 , 1999, . https://csdl.computer.org/comp/proceedings/hicss/1999/0001/02/00012027abs.htm
Worrell, Malcolm, Turoff, Murray, Hiltz, Starr Roxanne, Fjermestad, Jerry (1995): An experiment in collaborative learning using a game and a computer mediated conference in. In: HICSS 1995 , 1995, . pp. 63-71. https://csdl.computer.org/comp/proceedings/hicss/1995/6945/00/69450063abs.htm
Zhang, Suling, Fjermestad, Jerry, Tremaine, Marilyn M. (2005): Leadership Styles in Virtual Team Context: Limitations, Solutions and Propositions. In: HICSS 2005 - 38th Hawaii International Conference on System Sciences 3-6 January, 2005, Big Island, HI, USA. https://doi.ieeecomputersociety.org/10.1109/HICSS.2005.382
Glissmann, Susanne, Kolbe, Lutz, Jr., Nicholas C. Romano, Fjermestad, Jerry (2007): Minitrack: Electronic Customer Relationship Management. In: HICSS 2007 - 40th Hawaii International International Conference on Systems Science 3-6 January, 2007, Waikoloa, Big Island, HI, USA. pp. 149. https://doi.ieeecomputersociety.org/10.1109/HICSS.2007.369
Paulissen, Kristel, Milis, Koen, Brengman, Malaika, Fjermestad, Jerry, Jr., Nicholas C. Romano (2007): Voids in the Current CRM Literature: Academic Literature Review and Classification (2000-2. In: HICSS 2007 - 40th Hawaii International International Conference on Systems Science 3-6 January, 2007, Waikoloa, Big Island, HI, USA. pp. 150. https://doi.ieeecomputersociety.org/10.1109/HICSS.2007.609
Zhang, Suling, Tremaine, Marilyn M., Egan, Richard, Milewski, Allen E., Plotnick, Linda, O\'Sullivan, Patrick, Fjermestad, Jerry (2008): Occurrence and Effects of Leader Delegation in Virtual Teams. In: HICSS 2008 - 41st Hawaii International International Conference on Systems Science 7-10 January, 2008, Waikoloa, Big Island, HI, USA. pp. 14. https://doi.ieeecomputersociety.org/10.1109/HICSS.2008.329