Author: Liisa Dawson

Publications

Publication period start: 2003
Number of co-authors: 2

Co-authors

Number of publications with favourite co-authors
Nicola Millard
1
Shailey Minocha
2

Productive Colleagues

Most productive colleagues in number of publications
Nicola Millard
4
Shailey Minocha
18

Publications

Minocha, Shailey, Millard, Nicola, Dawson, Liisa (2003): Integrating Customer Relationship Management Strategies in (B2C) E-Commerce Environments. In: Proceedings of IFIP INTERACT03: Human-Computer Interaction , 2003, Zurich, Switzerland. pp. 335.

Minocha, Shailey, Dawson, Liisa (2003): Exploring the Total Customer Experience: Usability Evaluations of (B2C) E-Commerce Environ. In: Proceedings of IFIP INTERACT03: Human-Computer Interaction , 2003, Zurich, Switzerland. pp. 1043.

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