Author: Liisa Dawson
Publications
Publication period start: 2003
Number of co-authors: 2
Co-authors
Number of
publications with favourite co-authors
Productive Colleagues
Most productive
colleagues in number of publications
Publications
Minocha, Shailey, Millard, Nicola, Dawson, Liisa (2003): Integrating Customer Relationship Management Strategies in (B2C) E-Commerce Environments. In: Proceedings of IFIP INTERACT03: Human-Computer Interaction , 2003, Zurich, Switzerland. pp. 335.
Minocha, Shailey, Dawson, Liisa (2003): Exploring the Total Customer Experience: Usability Evaluations of (B2C) E-Commerce Environ. In: Proceedings of IFIP INTERACT03: Human-Computer Interaction , 2003, Zurich, Switzerland. pp. 1043.