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Mark Hurst

Author: Mark Hurst

http://goodexperience.com

Founder of Creative Good, a New York-based customer experience consultancy with offices across the US Author of the Good Experience newsletter and blog: Author of \"Bit Literacy: Productivity in the Age of Information and E-mail Overload\": http://bitliteracy.com Host of the Gel conference: http://gelconference.com

Publications

Publication period start: 2004

Publications

Hurst, Mark (2004): E-mail and ease of use: a preferred method of mass communication with Internet users. In Interactions, 11 (2) pp. 55-56. https://dl.acm.org/doi/10.1145/971258.971276

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New to UX Design? We're Giving You a Free eBook!

The Basics of User Experience Design

Download our free ebook “The Basics of User Experience Design” to learn about core concepts of UX design.

In 9 chapters, we’ll cover: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more!

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316,367 designers enjoy our newsletter—sure you don’t want to receive it?