Author: Nelson Massad
Publications
Publication period start: 2008
Number of co-authors: 1
Co-authors
Number of
publications with favourite co-authors
Productive Colleagues
Most productive
colleagues in number of publications
Publications
Massad, Nelson, Beachboard, John C. (2008): A Taxonomy of Service Failures in Electronic Retailing. In: HICSS 2008 - 41st Hawaii International International Conference on Systems Science 7-10 January, 2008, Waikoloa, Big Island, HI, USA. pp. 285. https://doi.ieeecomputersociety.org/10.1109/HICSS.2008.40