Author: Paola Amaldi
Research Interests
* My main interest area is automation in complex socio-technical system. While the declared purposes for introducing automation are to increase safety and productivity, understanding how practitioners achieve their objectives in the current environment is fundamental. Consequences linked to introducing automation have to be anticipated if \"automation surprises\" have to be prevented. It is only through modelling how people share knowledge and other resources that we can develop hypothesis about the impact of automation and thus what requirements the system should meet. A long-term research interest is activity modelling through direct observation of practitioners in \"natural\" and simulated environments, interviewing practitioners through the use of scenarios, and during routine operations. I have been particularly concerned with modelling decision making and diagnostic processes (Amaldi, 1993; .Amaldi, Barale, & Di Rienzo, 2000) * A related area is validation of advanced automated tools. What type of evidence do we need to support the finding that the tool is validated? Checking that requirements are met is definitely an important step. This, however raises the issue of how requirements are gathered and later validated. Requirement gathering implies not only drawing up a list of desiderata but also generating an initial activity model of the target population (Amaldi, Wilson, 2002). Without such an activity modelling, requirements cannot be validated as it would be impossible to justify designers\' choice and individual variability, among other things. Complex tools cannot be validated just by looking for metrics to measure \"productivity\" and \"safety\". A more systemic approach should be considered where the tool is assessed in the context of the activities concerned by the tool (Amaldi, & Cellier, 1998). * My main application domain is automation issues in Civil Aviation. For over ten years I have collaborated with National Research and Development Centers for designing and testing new technology for air traffic controllers and commercial airline pilots. Thus I have worked for the Federal Aviation Administration in the USA, for the Centre d\'Etude de la Navigation Aerienne in France, for the Italian National Agency for Air Traffic Control (ENAV). Actually I am involved in a project, called Fast Prototype, concerned with the development of a radar control station for airport tower air traffic controllers. We are implementing ethnographic approach to the study of how expert practitioners share available resources to make the environment productive and safe, in spite of the several opportunities to generate \"system breakdowns\". Publications: * Amaldi, P. and Wilson, S. (2002) Activity Modelling for CORA-2:Human Factors Issues for the Requirements Generation Process. Eurocontrol, Bretigny France * Amaldi, P., Barale, G., DI Rienzo, N. (2000). Putting in operation a complex system is not only a technical challenge. Paper presented at the 3rd USA/Europe Air Traffic Management Seminar. Available at http://atm-seminar-2000.eurocontrol.fr/ * Amaldi, P., & Cellier, J-M (1998). A validation paradigm shift: from a \"user-centered\" to a systemic approach. In G.Boy, C. Graeber, J-M Robert (eds.) Hci-Aero\'98. Montreal: Editions de l\'Ecole Polytecnique de Montreal. * Amaldi, P. (1993). Radar controllers\' problem solving and decision making skills. In J.A. Wise, V.D. Hopkin, and P. Stager (eds.) Verification and validation of complex systems: Additional human factors issues. Embry-Riddle University Press.
Publications
Co-authors
Productive Colleagues
- B. L. William Wong
- Bob Fields
- William Wong
- 14
- 18
- 21
Publications
Fields, Bob, Amaldi, Paola, Wong, William, Gill, Satinder (2008): Introduction: In-Use, In-Situ: Extending Field Research Methods -- Part 2. In International Journal of Human-Computer Interaction, 24 (4) pp. 359-360. https://www.informaworld.com/10.1080/10447310801991921
Fields, Bob, Amaldi, Paola, Wong, William, Gill, Satinder (2007): Editorial: In Use, In Situ: Extending Field Research Methods. In International Journal of Human-Computer Interaction, 22 (1) pp. 1-6. https://dx.doi.org/10.1207/s15327590ijhc2201-02_1
Fields, Bob, Amaldi, Paola, Tassi, Antonello (2005): Representing Collaborative Work: The Airport as Common Information Space.. In Cognition, Technology and Work, 7 (0) pp. 119-133.
Wong, B. L. William, Joyekurun, Ronish, Mansour, Hoda, Amaldi, Paola, Nees, Anna, Villanueva, Rochelle (2005): Depth, layering and transparency: developing design techniques. In: Proceedings of OZCHI05, the CHISIG Annual Conference on Human-Computer Interaction , 2005, . pp. 1-10. https://portal.acm.org/citation.cfm?id=1108368.1108406
Joyekurun, Ronish, Amaldi, Paola, Wong, William (2006): Shared Weather Information in Routine and Non-Routine Situations. In: 5th Eurocontrol Innovative Research Workshop and Exhibition , 2006, Bretigny sur Orge, France.
Joyekurun, Ronish, Amaldi, Paola, Wong, William (2007): A Functional Collaborative Work Unit for Analysing Hazardous Flight Approaches. In: Human Factors and Ergonomics Society , 2007, Baltimore, Maryland, USA.
Joyekurun, Ronish, Wong, William, Nees, Anna, Amaldi, Paola, Villanueva, Rochelle (2005): Information Layering, Depth and Transparency Effects on Multi-Layered Displays for Command. In: Human Factors and Ergonomics Society , 2005, Orlando, USA.
Joyekurun, Ronish, Amaldi, Paola, Wong, William (2007): Designing for the Resilience of Flight Approach Operations. In: EUROCONTROL Annual Safety Research and Development Seminar October 24-26, 2007, Rome, Italy. pp. 6. https://www.eurocontrol.int/eec/gallery/content/public/documents/EEC_INO_documents/INO_documents/2007_Ronish-Safety_R&D_Seminar.pdf
Joyekurun, Ronish, Wong, William, Amaldi, Paola (2008): Responding to Uncertainty on Approach in Hazardous Situations. In: ICRAT 08 International Conference on Research in Air Transportation 2008 June 1-4, 2008, Fairfax, Virginia, USA. pp. 7.
Joyekurun, Ronish, Wong, William, Amaldi, Paola (2007): Designing for the Resilience of Flight Approach Operations. In: ECSCW 10th European Conference on Computer Supported Cooperative Work September 24-28, 2007, Limerick, Ireland. pp. 1. https://pages.intnet.mu/ronish/A4%20-%20Limerick%20Poster%20ECSCW.pdf
Rozzi, Simone, Amaldi, Paola, Wong, William, Field, Bob (2007): Operational potential for 3D displays in air traffic control. In: Brinkman, Willem-Paul, Ham, Dong-Han, Wong, B. L. William (eds.) ECCE 2007 - Proceedings of the 14th European Conference on Cognitive Ergonomics August 28-31, 2007, London, UK. pp. 179-183. https://doi.acm.org/10.1145/1362550.1362586
Mancero, Gabriela, Wong, William, Amaldi, Paola (2007): Looking but not seeing: implications for HCI. In: Brinkman, Willem-Paul, Ham, Dong-Han, Wong, B. L. William (eds.) ECCE 2007 - Proceedings of the 14th European Conference on Cognitive Ergonomics August 28-31, 2007, London, UK. pp. 167-174. https://doi.acm.org/10.1145/1362550.1362584