Author: Rolph E. Anderson
Publications
Publication period start: 2003
Number of co-authors: 1
Co-authors
Number of
publications with favourite co-authors
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Publications
Anderson, Rolph E., Srinivasan, Srini S. (2003): E-satisfaction and e-loyalty: a contingency framework. In Psychology & Marketing, 20 (2) pp. 123-138. https://onlinelibrary.wiley.com/doi/10.1002/mar.10063/abstract