Author: Amy K. Smith
Publications
Publication period start: 2009
Number of co-authors: 3
Co-authors
Number of
publications with favourite co-authors
Productive Colleagues
Most productive
colleagues in number of publications
Publications
McColl-Kennedy, Janet R., Patterson, Paul G., Smith, Amy K., Brady, Michael K. (2009): Customer Rage Episodes: Emotions, Expressions and Behaviors. In Journal of Retailing, 85 (2) pp. 222-237.