Author: Paul G. Patterson

Publications

Publication period start: 2009
Number of co-authors: 3

Co-authors

Number of publications with favourite co-authors
Janet R. McColl-Kennedy
1
Amy K. Smith
1
Michael K. Brady
1

Productive Colleagues

Most productive colleagues in number of publications
Michael K. Brady
1
Amy K. Smith
2
Janet R. McColl-Kennedy
15

Publications

McColl-Kennedy, Janet R., Patterson, Paul G., Smith, Amy K., Brady, Michael K. (2009): Customer Rage Episodes: Emotions, Expressions and Behaviors. In Journal of Retailing, 85 (2) pp. 222-237.

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Download our free ebook “The Basics of User Experience Design” to learn about core concepts of UX design.

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