Author: Ben Light

Publications

Co-authors

Nicola Gibson

1

Beryl Burns

1

Christopher P. Holland

2

Productive Colleagues

Nicola Gibson

1

Beryl Burns

1

Christopher P. Holland

18

Publications

Burns, Beryl, Light, Ben (2007): Users as Developers: A Field Study of Call Centre Knowledge Work. In JOEUC, 19 (4) pp. 42-56. https://www.igi-global.com/Bookstore/Article.aspx?TitleId=3832

Light, Ben (2005): Potential pitfalls in packaged software adoption. In Communications of the ACM, 48 (5) pp. 119-121. https://dl.acm.org/doi/10.1145/1060710.1060742

Gibson, Nicola, Holland, Christopher P., Light, Ben (1999): Enterprise Resource Planning: A Business Approach to Systems Development. In: HICSS 1999 , 1999, . https://csdl.computer.org/comp/proceedings/hicss/1999/0001/07/00017041abs.htm

Holland, Christopher P., Light, Ben (1999): Global Enterprise Resource Planning Implementation. In: HICSS 1999 , 1999, . https://csdl.computer.org/comp/proceedings/hicss/1999/0001/07/00017016abs.htm