Author: Donald L. Ferrin
Publications
Publication period start: 2003
Number of co-authors: 2
Co-authors
Number of
publications with favourite co-authors
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Publications
Kim, Dan Jong, Ferrin, Donald L., Rao, H. Raghav (2003): A study of the effect of consumer trust on consumer expectations and satisfaction: the Kor. In: Sadeh, Norman M., Dively, Mary Jo, Kauffman, Robert J., Labrou, Yannis, Shehory, Onn, Telang, Rahul, Cranor, Lorrie Faith (eds.) Proceedings of the 5th International Conference on Electronic Commerce - ICEC 2003 September 30 - October 03, 2003, Pittsburgh, Pennsylvania, USA. pp. 310-315. https://doi.acm.org/10.1145/948005.948046