Author: Jens Riegelsberger
Publications
Co-authors
Productive Colleagues
Publications
Riegelsberger, Jens, Sasse, Martina Angela, McCarthy, John D. (2005): The mechanics of trust: A framework for research and design. In International Journal of Human-Computer Studies, 62 (3) pp. 381-422. https://dx.doi.org/10.1016/j.ijhcs.2005.01.001
Riegelsberger, Jens, Sasse, Martina Angela, McCarthy, John D. (2003): Shiny happy people building trust?: photos on e-commerce websites and consumer trust. In: Cockton, Gilbert, Korhonen, Panu (eds.) Proceedings of the ACM CHI 2003 Human Factors in Computing Systems Conference April 5-10, 2003, Ft. Lauderdale, Florida, USA. pp. 121-128.
Riegelsberger, Jens, Sasse, Martina Angela, McCarthy, John D. (2003): The researcher's dilemma: evaluating trust in computer-mediated communication. In International Journal of Human-Computer Studies, 58 (6) pp. 759-781.
Riegelsberger, Jens, Counts, Scott, Farnham, Shelly, Philips, Bruce C. (2006): Sounds good to me: effects of photo and voice profiles on gaming partner choice. In: Proceedings of ACM CSCW06 Conference on Computer-Supported Cooperative Work , 2006, . pp. 159-162. https://doi.acm.org/10.1145/1180875.1180899
Riegelsberger, Jens, Sasse, Martina Angela, McCarthy, John D. (2005): Do people trust their eyes more than ears?: media bias in detecting cues of expertise. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems , 2005, . pp. 1745-1748. https://doi.acm.org/10.1145/1056808.1057012
Riegelsberger, Jens, Sasse, Martina Angela, McCarthy, John D. (2003): Trust at First Sight? A Test of Users\' Ability to Identify Trustworthy E-commerce Sites. In: Proceedings of the HCI03 Conference on People and Computers XVII , 2003, . pp. 243-260.
McCarthy, John D., Sasse, Martina Angela, Riegelsberger, Jens (2003): Could I have the Menu Please? An Eye Tracking Study of Design Conventions. In: Proceedings of the HCI03 Conference on People and Computers XVII , 2003, . pp. 401-414.
McCarthy, John D., Sasse, Martina Angela, Riegelsberger, Jens (2004): The Geometry of Web Search. In: Proceedings of the HCI04 Conference on People and Computers XVIII , 2004, . pp. 249-262.
Riegelsberger, Jens, Sasse, Martina Angela, McCarthy, John D. (2005): Rich Media, Poor Judgement? A Study of Media Effects on Users\' Trust in Expertise. In: Proceedings of the HCI05 Conference on People and Computers XIX , 2005, . pp. 267-284.
Riegelsberger, Jens, Nakhimovsky, Yelena (2008): Seeing the bigger picture: a multi-method field trial of Google maps for mobile. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008, . pp. 2221-2228. https://doi.acm.org/10.1145/1358628.1358655
Vasalou, Asimina, Riegelsberger, Jens (2008): Recovering trust and avoiding escalation: an overlooked design goal of social systems. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008, . pp. 3333-3338. https://doi.acm.org/10.1145/1358628.1358853
Au, Irene, Boardman, Richard, Jeffries, Robin, Larvie, Patrick, Pavese, Antonella, Riegelsberger, Jens, Rodden, Kerry, Stevens, Molly (2008): User experience at Google: focus on the user and all else will follow. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008, . pp. 3681-3686. https://doi.acm.org/10.1145/1358628.1358912
Vasalou, Asimina, Riegelsberger, Jens, Joinson, Adam (2009): The application of forgiveness in social system design. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems , 2009, . pp. 225-228. https://doi.acm.org/10.1145/1518701.1518738
Nakhimovsky, Yelena, Eckles, Dean, Riegelsberger, Jens (2009): Overcoming challenges in mobile UX research methods and tools. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems , 2009, . pp. 2747-2750. https://doi.acm.org/10.1145/1520340.1520397
Nakhimovsky, Yelena, Eckles, Dean, Riegelsberger, Jens (2009): Mobile user experience research: challenges, methods & tools. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems , 2009, . pp. 4795-4798. https://doi.acm.org/10.1145/1520340.1520743
Riegelsberger, Jens, Counts, Scott, Farnham, Shelly, Philips, Bruce C. (2007): Personality Matters: Incorporating Detailed User Attributes and Preferences into the Match. In: HICSS 2007 - 40th Hawaii International International Conference on Systems Science 3-6 January, 2007, Waikoloa, Big Island, HI, USA. pp. 87. https://doi.ieeecomputersociety.org/10.1109/HICSS.2007.434
Riegelsberger, Jens, Yang, Audrey, Samoylov, Konstantin, Nunge, Elizabeth, Stevens, Molly, Larvie, Patrick (2011): From basecamp to summit: scaling field research across 9 locations. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems , 2011, . pp. 141-144. https://dx.doi.org/10.1145/1979742.1979638
Riegelsberger, Jens (2002): The Effect of Facial Cues on Trust in E-Commerce Systems. In: Proceedings of the 16th British Human Computer Interaction Conference September 1-5, 2002, London, United Kingdom. https://www0.cs.ucl.ac.uk/staff/j.riegelsberger/facialcues.pdf