Author: Maroun Touma
Publications
Co-authors
Productive Colleagues
Publications
Kobayashi, Makoto, Shinozaki, Masahide, Sakairi, Takashi, Touma, Maroun, Daijavad, Shahrokh, Wolf, Catherine G. (1998): Collaborative Customer Services Using Synchronous Web Browser Sharing. In: Poltrock, Steven, Grudin, Jonathan (eds.) Proceedings of the 1998 ACM conference on Computer supported cooperative work November 14 - 18, 1998, Seattle, Washington, United States. pp. 99-108. https://www.acm.org/pubs/articles/proceedings/cscw/289444/p99-kobayashi/p99-kobayashi.pdf
Zhang, Qiping, Wolf, Catherine G., Daijavad, Shahrokh, Touma, Maroun (1998): Talking to Customers on the Web: A Comparison of Three Voice Alternatives. In: Poltrock, Steven, Grudin, Jonathan (eds.) Proceedings of the 1998 ACM conference on Computer supported cooperative work November 14 - 18, 1998, Seattle, Washington, United States. pp. 109-117. https://www.acm.org/pubs/articles/proceedings/cscw/289444/p109-zhang/p109-zhang.pdf