Proceedings of the 2011 Symposium on Computer Human Interaction for the Management of Information Technology

Publisher

ACM Press

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Year

2011

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Place

ISBN

Series

CHIMIT - Symposium on Computer Human Interaction for Management of Information Technology

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Volume

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Over the years, IT systems have become increasingly complex such that management is now a serious bottleneck to personal and organizational productivity. IT service delivery costs are now dominated by operating expenses, and end-user productivity suffers as a consequence. This symposium aims to bring together stakeholders, researchers, practitioners, and designers from diverse fields such as human-computer interaction, human factors, computer science, management science, social sciences, and service sciences, to identify issues, put forward a research agenda, and propose solutions.

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Campbell, Jason D., Ganesan, Arun B., Gotow, Ben, Kavulya, Soila P., Mulholland, James, Narasimhan, Priya, Ramasubramanian, Sriram, Shuster, Mark, Tan, Jiaqi (2011): Understanding and improving the diagnostic workflow of MapReduce users. In: Proceedings of the 2011 Symposium on Computer Human Interaction for the Management of Information Technology , 2011, . pp. 1. https://dx.doi.org/10.1145/2076444.2076445

Bleizeffer, Terry, Calcaterra, Jeffrey, Nair, Deepa, Rendahl, Randy, Schmidt-Wesche, Birgit, Sohn, Peter (2011): Description and application of core cloud user roles. In: Proceedings of the 2011 Symposium on Computer Human Interaction for the Management of Information Technology , 2011, . pp. 2. https://dx.doi.org/10.1145/2076444.2076446

Souza, Cleidson R. B. de, Pinhanez, Claudio S., Cavalcante, Victor F. (2011): Information needs of system administrators in information technology service factories. In: Proceedings of the 2011 Symposium on Computer Human Interaction for the Management of Information Technology , 2011, . pp. 3. https://dx.doi.org/10.1145/2076444.2076447

Wang, Na, Xu, Heng, Grossklags, Jens (2011): Third-party apps on Facebook: privacy and the illusion of control. In: Proceedings of the 2011 Symposium on Computer Human Interaction for the Management of Information Technology , 2011, . pp. 4. https://dx.doi.org/10.1145/2076444.2076448

Finstadsveen, Johan, Begnum, Kyrre (2011): What a webserver can learn from a zebra and what we learned in the process. In: Proceedings of the 2011 Symposium on Computer Human Interaction for the Management of Information Technology , 2011, . pp. 5. https://dx.doi.org/10.1145/2076444.2076449