CHIMIT 2008 - Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology

Publisher

ACM Press

Website

Year

2008

Period

November 14-15

Place

San Diego, California, USA

ISBN

978-1-60558-355-6

Series

CHIMIT - Symposium on Computer Human Interaction for Management of Information Technology

DOI

Volume

Copyright info

Over the years, IT systems have become increasingly complex such that management is now a serious bottleneck to personal and organizational productivity. IT service delivery costs are now dominated by operating expenses, and end-user productivity suffers as a consequence. This symposium aims to bring together stakeholders, researchers, practitioners, and designers from diverse fields such as human-computer interaction, human factors, computer science, management science, social sciences, and service sciences, to identify issues, put forward a research agenda, and propose solutions.

2007 2007 2008 2008 2009 2010 2011

Velasquez, Nicole F., Weisband, Suzanne P. (2008): Work practices of system administrators: implications for tool design. In: Frisch, AEleen, Kandogan, Eser, Lutters, Wayne G., Thornton, James D., Mouloua, Mustapha (eds.) CHIMIT 2008 - Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology November 14-15, 2008, San Diego, California, USA. pp. 1. https://doi.acm.org/10.1145/1477973.1477975

Gonzalez, Victor M., Galicia, Leonardo, Favela, Jesus (2008): Understanding and supporting personal activity management by IT service workers. In: Frisch, AEleen, Kandogan, Eser, Lutters, Wayne G., Thornton, James D., Mouloua, Mustapha (eds.) CHIMIT 2008 - Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology November 14-15, 2008, San Diego, California, USA. pp. 2. https://doi.acm.org/10.1145/1477973.1477976

White, Kevin F., Lutters, Wayne G., Komlodi, Anita (2008): Towards virtualizing the helpdesk: assessing the relevance of knowledge across distance. In: Frisch, AEleen, Kandogan, Eser, Lutters, Wayne G., Thornton, James D., Mouloua, Mustapha (eds.) CHIMIT 2008 - Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology November 14-15, 2008, San Diego, California, USA. pp. 3. https://doi.acm.org/10.1145/1477973.1477977

Velasquez, Nicole F., Durcikova, Alexandra (2008): Sysadmins and the need for verification information. In: Frisch, AEleen, Kandogan, Eser, Lutters, Wayne G., Thornton, James D., Mouloua, Mustapha (eds.) CHIMIT 2008 - Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology November 14-15, 2008, San Diego, California, USA. pp. 4. https://doi.acm.org/10.1145/1477973.1477979

Whalen, Tara, Toms, Elaine G., Blustein, James (2008): Information displays for managing shared files. In: Frisch, AEleen, Kandogan, Eser, Lutters, Wayne G., Thornton, James D., Mouloua, Mustapha (eds.) CHIMIT 2008 - Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology November 14-15, 2008, San Diego, California, USA. pp. 5. https://doi.acm.org/10.1145/1477973.1477980

Heckle, Rosa R., Lutters, Wayne G., Gurzick, David (2008): Network authentication using single sign-on: the challenge of aligning mental models. In: Frisch, AEleen, Kandogan, Eser, Lutters, Wayne G., Thornton, James D., Mouloua, Mustapha (eds.) CHIMIT 2008 - Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology November 14-15, 2008, San Diego, California, USA. pp. 6. https://doi.acm.org/10.1145/1477973.1477982

Jaferian, Pooya, Botta, David, Raja, Fahimeh, Hawkey, Kirstie, Beznosov, Konstantin (2008): Guidelines for designing IT security management tools. In: Frisch, AEleen, Kandogan, Eser, Lutters, Wayne G., Thornton, James D., Mouloua, Mustapha (eds.) CHIMIT 2008 - Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology November 14-15, 2008, San Diego, California, USA. pp. 7. https://doi.acm.org/10.1145/1477973.1477983

Bloom, Lance, Clark, Nancy (2008): IT-management software deployment: field findings and design guidelines. In: Frisch, AEleen, Kandogan, Eser, Lutters, Wayne G., Thornton, James D., Mouloua, Mustapha (eds.) CHIMIT 2008 - Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology November 14-15, 2008, San Diego, California, USA. pp. 8. https://doi.acm.org/10.1145/1477973.1477985

Kandogan, Eser, Bailey, John, Maglio, Paul P., Haber, Eben M. (2008): Policy-based IT automation: the role of human judgment. In: Frisch, AEleen, Kandogan, Eser, Lutters, Wayne G., Thornton, James D., Mouloua, Mustapha (eds.) CHIMIT 2008 - Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology November 14-15, 2008, San Diego, California, USA. pp. 9. https://doi.acm.org/10.1145/1477973.1477986

Calcaterra, Jeffrey A., Bailey, John, Oduor, Kenya Freeman (2008): Multiple people and components: considerations for designing multi-user middleware. In: Frisch, AEleen, Kandogan, Eser, Lutters, Wayne G., Thornton, James D., Mouloua, Mustapha (eds.) CHIMIT 2008 - Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology November 14-15, 2008, San Diego, California, USA. pp. 10. https://doi.acm.org/10.1145/1477973.1477987

Jain, Jhilmil, Ari, Ismail, Li, Jun (2008): Understanding the challenges faced during the management of data mining models. In: Frisch, AEleen, Kandogan, Eser, Lutters, Wayne G., Thornton, James D., Mouloua, Mustapha (eds.) CHIMIT 2008 - Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology November 14-15, 2008, San Diego, California, USA. pp. 11. https://doi.acm.org/10.1145/1477973.1477988

Jain, Jhilmil, Ari, Ismail, Li, Jun (2008): Designing dashboards for managing model lifecycle. In: Frisch, AEleen, Kandogan, Eser, Lutters, Wayne G., Thornton, James D., Mouloua, Mustapha (eds.) CHIMIT 2008 - Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology November 14-15, 2008, San Diego, California, USA. pp. 12. https://doi.acm.org/10.1145/1477973.1477989

Gross, Tom, Pekkola, Samuli (2008): Analysing a workflow management system: three levels of failure. In: Frisch, AEleen, Kandogan, Eser, Lutters, Wayne G., Thornton, James D., Mouloua, Mustapha (eds.) CHIMIT 2008 - Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology November 14-15, 2008, San Diego, California, USA. pp. 13. https://doi.acm.org/10.1145/1477973.1477990

Haber, Eben M. (2008): System administrator teamwork: evidence from the SAGE salary survey. In: Frisch, AEleen, Kandogan, Eser, Lutters, Wayne G., Thornton, James D., Mouloua, Mustapha (eds.) CHIMIT 2008 - Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology November 14-15, 2008, San Diego, California, USA. pp. 14. https://doi.acm.org/10.1145/1477973.1477991