Author: Michael J. Muller

Publications

Co-authors

Beth Brownholtz

12

Werner Geyer

15

David R. Millen

17

Productive Colleagues

Mary Czerwinski

80

Jakob Nielsen

109

Ben Shneiderman

225

Publications

Muller, Michael J., Geyer, Werner, Brownholtz, Beth, Wilcox, Eric, Millen, David R. (2004): One-hundred days in an activity-centric collaboration environment based on shared objects. In: Dykstra-Erickson, Elizabeth, Tscheligi, Manfred (eds.) Proceedings of ACM CHI 2004 Conference on Human Factors in Computing Systems April 24-29, 2004, Vienna, Austria. pp. 375-382. https://doi.acm.org/10.1145/985692.985740

Vogel, Jurgen, Geyer, Werner, Cheng, Li-Te, Muller, Michael J. (2004): Consistency Control for Synchronous and Asynchronous Collaboration Based on Shared Objects. In Computer Supported Cooperative Work, 13 (5) pp. 573-602. https://springerlink.metapress.com/openurl.asp?genre=article&id=doi:10.1007/s10606-004-5064-6

Muller, Michael J. (2004): Multiple paradigms in affective computing. In Interacting with Computers, 16 (4) pp. 759-768. https://dx.doi.org/10.1016/j.intcom.2004.06.005

Muller, Michael J., Raven, Mary Elizabeth, Kogan, Sandra, Millen, David R., Carey, Kenneth (2003): Introducing chat into business organizations: toward an instant messaging maturity model. In: Tremaine, Marilyn M., Simone, Carla (eds.) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 2003 November 9-12, 2003, Sanibel Island, Florida, USA. pp. 50-57. https://doi.acm.org/10.1145/958160.958168

Geyer, Werner, Vogel, Jurgen, Cheng, Li-Te, Muller, Michael J. (2003): Supporting activity-centric collaboration through peer-to-peer shared objects. In: Tremaine, Marilyn M., Simone, Carla (eds.) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 2003 November 9-12, 2003, Sanibel Island, Florida, USA. pp. 115-124. https://doi.acm.org/10.1145/958160.958179

Muller, Michael J., Carey, Kenneth (2002): Design as a minority discipline in a software company: toward requirements for a community. In: Terveen, Loren (eds.) Proceedings of the ACM CHI 2002 Conference on Human Factors in Computing Systems Conference April 20-25, 2002, Minneapolis, Minnesota. pp. 383-390.

Millen, David R., Fontaine, Michael A., Muller, Michael J. (2002): Understanding the benefit and costs of communities of practice. In Communications of the ACM, 45 (4) pp. 69-73. https://dl.acm.org/doi/10.1145/505248.505276

Muller, Michael J. (2001): Layered Participatory Analysis: New Developments in the CARD Technique. In: Beaudouin-Lafon, Michel, Jacob, Robert J. K. (eds.) Proceedings of the ACM CHI 2001 Human Factors in Computing Systems Conference March 31 - April 5, 2001, Seattle, Washington, USA. pp. 90-97. https://www.acm.org/pubs/articles/proceedings/chi/365024/p90-muller/p90-muller.pdf

Muller, Michael J., Christiansen, Ellen, Nardi, Bonnie A., Dray, Susan M. (2001): Spiritual life and information technology. In Communications of the ACM, 44 (3) pp. 82-83. https://dl.acm.org/doi/10.1145/365181.365211

Kahler, Helge, Kensing, Finn, Muller, Michael J. (2000): Methods tools: constructive interaction and collaborative work: introducing a method for t. In Interactions, 7 (3) pp. 27-34. https://www.acm.org/pubs/articles/journals/interactions/2000-7-3/p27-kahler/p27-kahler.pdf

Cohen, Andrew L., Cash, Debra, Muller, Michael J. (2000): Designing to Support Adversarial Collaboration. In: Kellogg, Wendy A., Whittaker, Steve (eds.) Proceedings of the 2000 ACM conference on Computer supported cooperative work , 2000, Philadelphia, Pennsylvania, United States. pp. 31-39. https://www.acm.org/pubs/articles/proceedings/cscw/358916/p31-cohen/p31-cohen.pdf

Muller, Michael J. (1999): Invisible Work of Telephone Operators: An Ethnocritical Analysis. In Computer Supported Cooperative Work, 8 (1) pp. 31-61.

Scholtz, Jean, Muller, Michael J., Novick, David G., Olsen, Jr. Dan R., Shneiderman, Ben, Wharton, Cathleen (1999): A Research Agenda for Highly Effective Human-Computer Interaction: Useful, Usable, and Uni. In ACM SIGCHI Bulletin, 31 (4) pp. 13-16. https://www.acm.org/sigchi/bulletin/1999.4a/scholtz.pdf

Muller, Michael J., Czerwinski, Mary (1999): Organizing Usability Work to Fit the Full Product Range. In Communications of the ACM, 42 (5) pp. 87-90. https://dl.acm.org/doi/10.1145/301353.301436

Muller, Michael J., Matheson, Lisa, Page, Colleen, Gallup, Robert (1998): Methods & Tools: Participatory Heuristic Evaluation. In Interactions, 5 (5) pp. 13-18. https://www.acm.org/pubs/articles/journals/interactions/1998-5-5/p13-muller/p13-muller.pdf

Muller, Michael J., Wharton, Cathleen (1998): Toward an HCI Research and Practice Agenda based on Human Needs and Social Responsibility. In ACM SIGCHI Bulletin, 30 (2) pp. 27-29. https://www.acm.org/sigchi/bulletin/1998.2/muller.html

Muller, Michael J., Wharton, Cathleen, McIver Jr, William J., Laux, Lila (1997): Toward an HCI Research and Practice Agenda Based on Human Needs and Social Responsibility. In: Pemberton, Steven (eds.) Proceedings of the ACM CHI 97 Human Factors in Computing Systems Conference March 22-27, 1997, Atlanta, Georgia. pp. 155-161. https://www.acm.org/pubs/articles/proceedings/chi/258549/p155-muller/p155-muller.pdf

Muller, Michael J. (1997): Translation in HCI: Formal Representations for Work Analysis and Collaboration. In: Pemberton, Steven (eds.) Proceedings of the ACM CHI 97 Human Factors in Computing Systems Conference March 22-27, 1997, Atlanta, Georgia. pp. 544-545. https://www.acm.org/pubs/articles/proceedings/chi/258549/p544-muller/p544-muller.pdf

Muller, Michael J., Carr, Rebecca, Ashworth, Catherine, Diekmann, Barbara, Wharton, Cathleen, Eickstaedt, Cherie, Clonts, Joan (1995): Telephone Operators as Knowledge Workers: Consultants Who Meet Customer Needs. In: Katz, Irvin R., Mack, Robert L., Marks, Linn, Rosson, Mary Beth, Nielsen, Jakob (eds.) Proceedings of the ACM CHI 95 Human Factors in Computing Systems Conference May 7-11, 1995, Denver, Colorado. pp. 130-137. https://www.acm.org/sigchi/chi95/proceedings/papers/mm1_bdy.htm

Muller, Michael J. (1995): Ethnocritical Questions for Working with Translations, Interpretations, and their Stakehol. In Communications of the ACM, 38 (9) pp. 64-65.

Spool, Jared M., Allen, C. Dennis, Ballman, Don, Begg, Vivienne, Miller-Jacobs, Harold H., Muller, Michael J., Nielsen, Jakob (1993): User Involvement in the Design Process: Why, When and How?. In: Ashlund, Stacey, Mullet, Kevin, Henderson, Austin, Hollnagel, Erik, White, Ted (eds.) Proceedings of the ACM CHI 93 Human Factors in Computing Systems Conference April 24-29, 1993, Amsterdam, The Netherlands. pp. 251-254. https://www.acm.org/pubs/articles/proceedings/chi/169059/p251-allen/p251-allen.pdf

Kuhn, Sarah, Muller, Michael J. (1993): Participatory Design - Introduction to the Special Section. In Communications of the ACM, 36 (6) pp. 24-28.

Muller, Michael J., Wildman, Daniel M., White, Ellen A. (1993): Taxonomy of PD Practices: A Brief Practitioner\'s Guide. In Communications of the ACM, 36 (6) pp. 26-28.

Muller, Michael J., Wildman, Daniel M., White, Ellen A. (1993): \'Equal Opportunity; PD Using PICTIVE. In Communications of the ACM, 36 (6) pp. 64-66.

Muller, Michael J. (1992): Retrospective on a Year of Participatory Design using the PICTIVE Technique. In: Bauersfeld, Penny, Bennett, John, Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 455-462. https://www.acm.org/pubs/articles/proceedings/chi/142750/p455-muller/p455-muller.pdf

Nielsen, Jakob, Bush, Rita M., Dayton, Tom, Mond, Nancy E., Muller, Michael J., Root, Robert W. (1992): Teaching Experienced Developers to Design Graphical User Interfaces. In: Bauersfeld, Penny, Bennett, John, Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 557-564. https://www.acm.org/pubs/articles/proceedings/chi/142750/p557-nielsen/p557-nielsen.pdf

Miller, David S., Smith, John G., Muller, Michael J. (1992): TelePICTIVE: Computer-Supported Collaborative GUI Design for Designers with Diverse Expert. In: Mackinlay, Jock D., Green, Mark (eds.) Proceedings of the 5th annual ACM symposium on User interface software and technology November 15 - 18, 1992, Monteray, California, United States. pp. 151-160. https://www.acm.org/pubs/articles/proceedings/uist/142621/p151-miller/p151-miller.pdf

Muller, Michael J. (1991): PICTIVE - An Exploration in Participatory Design. In: Robertson, Scott P., Olson, Gary M., Olson, Judith S. (eds.) Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference April 28 - June 5, 1991, New Orleans, Louisiana. pp. 225-231. https://www.acm.org/pubs/articles/proceedings/chi/108844/p225-muller/p225-muller.pdf

Muller, Michael J., Blomberg, Jeanette L., Carter, Kathleen, Dykstra, Elizabeth A., Madsen, Kim Halskov, Greenbaum, Joan (1991): Participatory Design in Britain and North America: Responses to the. In: Robertson, Scott P., Olson, Gary M., Olson, Judith S. (eds.) Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference April 28 - June 5, 1991, New Orleans, Louisiana. pp. 389-392. https://www.acm.org/pubs/articles/proceedings/chi/108844/p389-muller/p389-muller.pdf

Muller, Michael J., Smith, John G., Shoher, J. Zachary, Goldberg, Harry (1991): Privacy, Anonymity and Interpersonal Competition Issues Identified During Participatory De. In ACM SIGCHI Bulletin, 23 (1) pp. 82-87.

Cebulka, Kathleen D., Muller, Michael J., Ruston, Lillian (1991): Technology Transfer of User Centered Architecture in a Large U.S. Corporation. In ACM SIGCHI Bulletin, 23 (4) pp. 34-35.

Brothers, L., Sembugamoorthy, V., Muller, Michael J. (1990): ICICLE: Groupware for Code Inspection. In: Halasz, Frank (eds.) Proceedings of the 1990 ACM conference on Computer-supported cooperative work October 07 - 10, 1990, Los Angeles, California, United States. pp. 169-181.

Muller, Michael J., Daniel, Jane E. (1990): Toward a Definition of Voice Documents. In: Lochovsky, Frederick H., Allen, Robert (eds.) Proceedings of the Conference on Office Information Systems 1990 April 25-27, 1990, Cambridge, Massachusetts, USA. pp. 174-183.

Clitherow, Peter, Riecken, Doug, Muller, Michael J. (1989): VISAR: A System for Inference and Navigation in Hypertext. In: Halasz, Frank, Meyrowitz, Norman (eds.) Proceedings of ACM Hypertext 89 Conference November 5-8, 1989, Pittsburgh, Pennsylvania. pp. 293-304.

Muller, Michael J. (1988): Multifunctional Cursor for Direct Manipulation User Interfaces. In: Soloway, Elliot, Frye, Douglas, Sheppard, Sylvia B. (eds.) Proceedings of the ACM CHI 88 Human Factors in Computing Systems Conference June 15-19, 1988, Washington, DC, USA. pp. 89-94.

Muller, Michael J. (1988): Decoupling pointer and image functions of cursors in space time and availability. In: Graphics Interface 88 June 6-10, 1988, Edmonton, Alberta, Canada. pp. 198-202.

Rivadeneira, A. W., Gruen, Daniel M., Muller, Michael J., Millen, David R. (2007): Getting our head in the clouds: toward evaluation studies of tagclouds. In: Proceedings of ACM CHI 2007 Conference on Human Factors in Computing Systems , 2007, . pp. 995-998. https://doi.acm.org/10.1145/1240624.1240775

Dave, Kushal, Wattenberg, Martin, Muller, Michael J. (2004): Flash forums and forumReader: navigating a new kind of large-scale online discussion. In: Proceedings of ACM CSCW04 Conference on Computer-Supported Cooperative Work , 2004, . pp. 232-241. https://doi.acm.org/10.1145/1031607.1031644

Sen, Shilad, Geyer, Werner, Muller, Michael J., Moore, Marty, Brownholtz, Beth, Wilcox, Eric, Millen, David R. (2006): FeedMe: a collaborative alert filtering system. In: Proceedings of ACM CSCW06 Conference on Computer-Supported Cooperative Work , 2006, . pp. 89-98. https://doi.acm.org/10.1145/1180875.1180890

Tang, John C., Liu, Sophia B., Muller, Michael J., Lin, James, Drews, Clemens (2006): Unobtrusive but invasive: using screen recording to collect field data on computer-mediate. In: Proceedings of ACM CSCW06 Conference on Computer-Supported Cooperative Work , 2006, . pp. 479-482. https://doi.acm.org/10.1145/1180875.1180948

Geyer, Werner, Witt, Andrew J., Wilcox, Eric, Muller, Michael J., Kerr, Bernard, Brownholtz, Beth, Millen, David R. (2004): Chat spaces. In: Proceedings of DIS04: Designing Interactive Systems: Processes, Practices, Methods, & Techniques , 2004, . pp. 333-336. https://doi.acm.org/10.1145/1013115.1013173

Haslwanter, Jean D. Hallewell, Muller, Michael J., Dayton, Tom (1994): Participatory Design Methods: A Classification. In: Proceedings of OZCHI94, the CHISIG Annual Conference on Human-Computer Interaction , 1994, . pp. 319-320.

Tudor, Leslie Gayle, Muller, Michael J., Dayton, Tom, Root, Robert W. (1993): A Participatory Design Technique for High-Level Task Analysis, Critique, and Redesign: The. In: Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting , 1993, . pp. 295-299.

Hefley, William E., Buie, Elizabeth, Lynch, Gene F., Muller, Michael J., Hoecker, Douglas G., Carter, Jim, Roth, J. Thomas (1994): Integrating Human Factors with Software Engineering Practices. In: Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting , 1994, . pp. 315-319.

Millen, David R., Muller, Michael J., Geyer, Werner, Wilcox, Eric, Brownholtz, Beth (2005): Patterns of media use in an activity-centric collaborative environment. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems , 2005, . pp. 879-888. https://doi.acm.org/10.1145/1054972.1055096

Muller, Michael J., Kuchinskaya, Olga, Minassian, Suzanne O., Tang, John C., Danis, Catalina, Zhao, Chen, Harrison, Beverly L., Moran, Thomas P. (2005): Shared landmarks in complex coordination environments. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems , 2005, . pp. 1681-1684. https://doi.acm.org/10.1145/1056808.1056996

Light, Ann, Wild, Peter J., Dearden, Andy, Muller, Michael J. (2005): Quality, value(s) and choice: exploring deeper outcomes for HCI products. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems , 2005, . pp. 2124-2125. https://doi.acm.org/10.1145/1056808.1057119

Thom-Santelli, Jennifer, Muller, Michael J., Millen, David R. (2008): Social tagging roles: publishers, evangelists, leaders. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008, . pp. 1041-1044. https://doi.acm.org/10.1145/1357054.1357215

Geyer, Werner, Dugan, Casey, DiMicco, Joan, Millen, David R., Brownholtz, Beth, Muller, Michael J. (2008): Use and reuse of shared lists as a social content type. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008, . pp. 1545-1554. https://doi.acm.org/10.1145/1357054.1357296

Shami, N. Sadat, Hancock, Jeffrey T., Peter, Christian, Muller, Michael J., Mandryk, Regan (2008): Measuring affect in HCI: going beyond the individual. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008, . pp. 3901-3904. https://doi.acm.org/10.1145/1358628.1358952

Muller, Michael J. (2007): Collaborative activity management: organizing documents for collective action. In: Proceedings of the 25th annual ACM international conference on Design of communication , 2007, El Paso, Texas, USA. pp. 234. https://doi.acm.org/10.1145/1297144.1297195

Muller, Michael J. (2007): Comparing tagging vocabularies among four enterprise tag-based services. In: GROUP07: International Conference on Supporting Group Work , 2007, . pp. 341-350. https://doi.acm.org/10.1145/1316624.1316676

Dugan, Casey, Muller, Michael J., Millen, David R., Geyer, Werner, Brownholtz, Beth, Moore, Marty (2007): The dogear game: a social bookmark recommender system. In: GROUP07: International Conference on Supporting Group Work , 2007, . pp. 387-390. https://doi.acm.org/10.1145/1316624.1316683

Farrell, Stephen, Lau, Tessa, Nusser, Stefan, Wilcox, Eric, Muller, Michael J. (2007): Socially augmenting employee profiles with people-tagging. In: Proceedings of the ACM Symposium on User Interface Software and Technology October 7-10, 2007, Newport, Rhode Island, USA. pp. 91-100. https://doi.acm.org/10.1145/1294211.1294228

Dugan, Casey, Geyer, Werner, Muller, Michael J., DiMicco, Joan, Brownholtz, Beth, Millen, David R. (2008): It\'s all \'about you\': diversity in online profiles. In: Proceedings of ACM CSCW08 Conference on Computer-Supported Cooperative Work , 2008, . pp. 703-706. https://doi.acm.org/10.1145/1460563.1460672

DiMicco, Joan, Millen, David R., Geyer, Werner, Dugan, Casey, Brownholtz, Beth, Muller, Michael J. (2008): Motivations for social networking at work. In: Proceedings of ACM CSCW08 Conference on Computer-Supported Cooperative Work , 2008, . pp. 711-720. https://doi.acm.org/10.1145/1460563.1460674

Shen, Jianqiang, Geyer, Werner, Muller, Michael J., Dugan, Casey, Brownholtz, Beth, Millen, David R. (2008): Automatically finding and recommending resources to support knowledge workers\' activities. In: Proceedings of the 2008 International Conference on Intelligent User Interfaces , 2008, . pp. 207-216. https://doi.acm.org/10.1145/1378773.1378801

Chen, Jilin, Geyer, Werner, Dugan, Casey, Muller, Michael J., Guy, Ido (2009): Make new friends, but keep the old: recommending people on social networking sites. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems , 2009, . pp. 201-210. https://doi.acm.org/10.1145/1518701.1518735

Li, Lida, Muller, Michael J., Geyer, Werner, Dugan, Casey, Brownholtz, Beth, Millen, David R. (2007): Predicting individual priorities of shared activities using support vector machines. In: Silva, Mario J., Laender, Alberto H. F., Baeza-Yates, Ricardo A., McGuinness, Deborah L., Olstad, Bjørn, Olsen, Øystein Haug, Falcão, André O. (eds.) Proceedings of the Sixteenth ACM Conference on Information and Knowledge Management - CIKM 2007 November 6-10, 2007, Lisbon, Portugal. pp. 515-524. https://doi.acm.org/10.1145/1321440.1321513

Vatturi, Pavan Kumar, Geyer, Werner, Dugan, Casey, Muller, Michael J., Brownholtz, Beth (2008): Tag-based filtering for personalized bookmark recommendations. In: Shanahan, James G., Amer-Yahia, Sihem, Manolescu, Ioana, Zhang, Yi, Evans, David A., Kolcz, Aleksander, Choi, Key-Sun, Chowdhury, Abdur (eds.) Proceedings of the 17th ACM Conference on Information and Knowledge Management - CIKM 2008 October 26-30, 2008, Napa Valley, California, USA. pp. 1395-1396. https://doi.acm.org/10.1145/1458082.1458297

Bateman, Scott, Muller, Michael J., Freyne, Jill (2009): Personalized retrieval in social bookmarking. In: GROUP09 - International Conference on Supporting Group Work , 2009, . pp. 91-94. https://doi.acm.org/10.1145/1531674.1531688

Muller, Michael J., Geyer, Werner, Brownholtz, Beth, Dugan, Casey, Millen, David R., Wilcox, Eric (2007): Tag-Based Metonymic Search in an Activity-Centric Aggregation Service. In: Proceedings of the Tenth European Conference on Computer-Supported Cooperative Work , 2007, . pp. 179-198. https://www.ecscw.org/2007/10%20paper%20112%20Muller.pdf

Muller, Michael J., Freyne, Jill, Dugan, Casey, Millen, David R., Thom-Santelli, Jennifer (2009): Return On Contribution (ROC): A Metric for Enterprise Social Software. In: Proceedings of the 11th European Conference on Computer-Supported Cooperative Work , 2009, . pp. 143-150. https://www.ecscw.org/2009/11-MullerEtAl.pdf

Muller, Michael J., Millen, David R., Feinberg, Jonathan (2009): Information Curators in an Enterprise File-Sharing Service. In: Proceedings of the 11th European Conference on Computer-Supported Cooperative Work , 2009, . pp. 403-412. https://www.ecscw.org/2009/26-MullerMillenFeinberg.pdf